Tickets Default Email Issue

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I’m trying to set up the tickets system and ran into a little snag. I got everything working and created a ticket. I then responded to that ticket from inside UCM. I received the email but the from email is admin@example.com. I have the advanced email field changed and the email inside the ticket system changed as well. I cannot see any references to admin@example.com. Has anyone else experienced this? Solution?

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jrudyTickets Default Email Issue