Ticket System

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I have two questions.

1. Why isn’t our client able to reply via email and it not show up in the ticket system?

2. How can I get all emails that are routed from the email to create tickets?

Replying to emails and importing them is handled via Settings > Tickets > POP3/IMAP Accounts. I’ll reply further to your email support ticket.

I haven’t heard anything back yet.

The forum ‘General Support’ is closed to new topics and replies.

WP Jack of TradesTicket System