Ticket Notification Emails

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Hi,

Currently we’re experiencing problems receiveing notifications when a client creates a ticket, but I’m not able to replicate the problem.

Kind Regards,

WP Jack of Trades

If the same customer create lots of tickets quickly it may not send a notification for each one.

I haven’t received any notifications though.

They created 3 tickets in a row.

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WP Jack of TradesTicket Notification Emails