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Tagged: extra field
I created a ticket custom field in settings>ticket>Extra Fields. This custom field is a TEXT. I should put a number with one digit (0,2,3, etc).The ticket is saved but the value of the extra field disappear (because I put a number with one digit) However when I put a number with 2 digits, it works.
Any help please? Fix?
Thanks a lot.
Temporarily you might need to do double digits: 00, 01, 02, etc. until a fix is done – not sure if your tried that?
Could you please have a look at this issue which is urgent?
Thank a lot.
Any feedback cocnerning this issue?
My deployment is on stand by since many weeks waiting to fix many issues.
I don’t know what to do and where to log issues so that they are taken into account. I followed what you told me, but always no fix.
I will be waiting to fix this issue please.
Thanks for your help/.
Will it be possible to take into account this issue please? I’ve been waiting since months, no feedback about it!
Thanks for help!
kben, have you tried logging a support ticket for this issue with dtbaker?
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