Need IP Details for Security for Installer to load SQL

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Hi Team, Our hosted servers have Remote SQL Access blocked to all. We require the IP Address for the install tool you use for the install to our server. Can you provide this so we can complete the install. Thanks Shane

Hey webanalogy,

The installer will download and extract a zip file automatically, which then runs the SQL locally. If there are problems with the installer then you may try adding the IP address “203.191.38.244” to the whitelist to see if that resolves the issue.

Alternatively please feel free to send through additional details in an email support ticket and we can assist further.

Thanks,
dtbaker

NO Change and Same issue. Will send support ticket with details.

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webanalogyNeed IP Details for Security for Installer to load SQL