How to hide ticket position / reply time

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Im trying to delete the last part of the public ticket creation form, the one displayed in this image:

Where can I remove that part, I dont need it.

Also where can I translate the Login page?.

Aditionally: How can I edit this screen or better, redirect to another page once the customer registers on the site.


In advanced settings please change “ticket_show_position” to 0
and please change “ticket_turn_around_days_show” to 0

In advanced look for “ticket_public_new_redirect” and set this to a full URL of where users need to be redirected (eg: )


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proventaHow to hide ticket position / reply time