BUG / shortcodes don't appear in email

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Hi David,

I created a templates including shortcodes (name, custom fields etc..) and when sending a newsletter, everything works fine…BUT :

When sending an email from the customer detail area using templates and email button , all shortcodes are not working anymore like

{FIRST_NAME} {LAST_NAME} instead of John Baker

By the way, email Alias is still not working either 🙁 any news ?

Thanks for you help


The latest update should improve template tags, and make them all available within the new Customer > Email section.

Please test and let me know if any fields are still not working after this update.

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UCM-TEVOBUG / shortcodes don't appear in email