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- AUTOMATICALLY Create Generic Job Template to Customer/Websites
Tagged: API, automation, event handling
Hey, after thinking about this more I started wondering how to make it more generic for everyone’s needs and I thought about the idea of having a “WorkFlow Rules” plugin. Basically the WorkFlow Rules would allow you to set Rules that would launch an event when a specific task happened.
A task could be adding a customer, website, job, etc.
An Event could be an email, create a job, or create an Alert on the Dashboard.
For for example when a Customer is Added; you could have an event to send our an email and have a Job Automatically created, or also send an eamil out to a Staff member when a Website is added…
I think some WorkFlow Rules would be a good module to handle the above and would give alot more flexibility and power to have rules apply to lots of other Work Flow tasks?
dtbaker, any ideas on the Business Rules concept?
I would be glad for this function too.
it will be great +1
it will be great +2
it will be great +3
it will be great +4
Yes a generic workflow would be wonderful (and could be very complex!) I’ll keep it in mind after these automatic payments are sorted out.
definitely this will be one of the most important upgrades for UCM.
+1 Any updates on this?
An initial approach could be to supply an API where a plugin coder could subscribe to events. Doesn’t the framework provide the basics for this?
On of the first plugins using this could be the WorkFlow Rules.
I would get my hands on integrations with other systems by handling the “new Customer Request” to send emails to our development ticketing system (trac).
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