403 error Newsletter Template

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Hello an happy new year!!! Creating a new newsletter template and saving it I received a 403 Forbidden error…! How to solve it?

If you can send through some temporary UCM login details we can investigate further: http://ultimateclientmanager.com/support/support-ticket/

also please have a look in the server error log file (eg: in cpanel) or there may be an ‘error_log’ file in the main UCM directory that contains more information about this.

Thanks for sending through the support ticket. Looks like a mod_security hosting account issue.

Solved: just add this in my .htaccess file in the root of my website

<LocationMatch /(WRITE HERE THE PATH WITHOUT THE WEBSITE AND HTTP EX: /ucm/includes/plugin_newsletter/)/>
<IfModule mod_security.c>
SecFilterEngine Off

Thank you for your support!

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luca403 error Newsletter Template