Reply to: Unable to upgrade, unable to generate PDF

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Please contact the hosting provider and ask for the correct SMTP details for use in PHP scripts. Some hosting providers have special SMTP settings for PHP scripts.

Please also ask the hosting provider to fix file permissions. Send them something like this:

Hello,
Can you please help me set the correct file/folder permissions so that PHP has write access to the entire /home/xxx/public_html/xxx/ directoy? I’m getting these error messages in the PHP script:

“Unable to create output file: /home/xxx/public_html/xxx/temp/Invoice_xxxx.pdf”
WARNING: no permissions to create folder: includes/plugin_map/
WARNING: no permissions to create folder: includes/plugin_map/pages

dtbaker_supportReply to: Unable to upgrade, unable to generate PDF