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disable for now, but when tried last time (before disabling) to start it manually : got this

failed – please check cron.php link in settings

it seems my hash in settings is different. is that because i purchased another license for my production and test environment ?

Can i give you access to my back end so you can check ?

working on this for hours :'(

UCM-TEVOReply To: URGENT ! UCM is not retrieving tickets from gmail account anymore / Error